Privacy Policy

Last updated: June 18, 2026

BROKEY ("we", "our", or "us") operates the BROKEY mobile application (the "App") and the website at brokey.in (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the App or Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Personal Information You Provide

When you register for or use BROKEY, we may collect:

  • Account information: Name, email address, phone number, and profile details.
  • Organization data: Company or team name, role (admin or agent), and team membership details.
  • Lead and client data: Names, phone numbers, email addresses, and notes you enter about leads and clients.
  • Communications: Messages or inquiries you send to our support team.

1.2 Information Collected Automatically

When you use the App, we may automatically collect:

  • Device information: Device type, operating system, unique device identifiers, and mobile network information.
  • Push notification tokens: Expo push tokens used to deliver notifications to your device.
  • Usage data: App features used, interaction timestamps, and crash or performance logs.
  • Log data: IP address, browser type, and pages visited on our website.

1.3 Device Contacts

With your explicit permission, BROKEY may access your device's contact list to help you quickly add leads and call clients. We only access contacts you choose to import. Contact data is used solely to facilitate lead management within the App and is not sold or shared with third parties for marketing purposes.

1.4 Third-Party Lead Data

If your organization connects Meta (Facebook) Lead Ads, we receive lead information submitted through those ad forms (such as name, phone number, and email) on behalf of your organization.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the BROKEY App and Service.
  • Create and manage your account and organization workspace.
  • Enable lead management, project catalog browsing, and brochure sharing.
  • Send push notifications for new leads, follow-up reminders, and team updates.
  • Process and display leads received from Meta Lead Ads integrations.
  • Log portfolio and brochure shares for team visibility.
  • Improve, personalize, and expand our Service.
  • Respond to your support requests and communicate with you.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Within your organization: Admins and agents in your team workspace can access shared leads, projects, and activity logs as permitted by their role.
  • Service providers: We use trusted third-party services to operate the App, including:
    • Supabase — authentication and database hosting
    • Cloudinary — image storage and delivery
    • Cloudflare R2 — document and PDF storage
    • Expo / Google — push notification delivery
    • Meta (Facebook) — lead ads integration (when enabled by your organization)
  • Legal requirements: We may disclose information if required by law, court order, or government request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Lead and client data entered by your organization is retained according to your organization's use of the platform. You may request deletion of your account and associated data using our account deletion page or by contacting us at support@brokey.in.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS/TLS), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for contact access or push notifications via your device settings.
  • Object to or restrict certain processing of your data.

To exercise these rights, contact us at support@brokey.in. We will respond within a reasonable timeframe.

7. Children's Privacy

BROKEY is a business tool intended for real estate professionals and is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence, including in the United States and other jurisdictions where our service providers operate. By using the Service, you consent to such transfers.

9. Third-Party Links

The Service may contain links to third-party websites or services (such as WhatsApp for sharing). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: